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  Title Copies
Poor-Quality Cost: Implementing, Understanding, and Using the Cost of Poor Quality (Quality and Reliability) 
Edition: Book 11 
Year: 1987 
ISBN: 0824777433 
ISBN 13: 9780824777432 
 1 
The Balanced Scorecard: Translating Strategy into Action 
Edition: 1 
Year: 1996 
ISBN 13: 9780875846514 
 1 
The Hamster Revolution for Meetings: How to Meet Less and Get More Done 
Edition: 1 
Year: 2009 
ISBN: 1605090077 
ISBN 13: 9781605090078 
 1